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Brands › Gem

Gem

As at 16 Oct 2026, AccountMoves records 1 current agency for Gem: The Concierge Agency (unspecified, since 2 July 2026). Agency changes reported since 2016: 0. Last reported move: 2 July 2026. Based on reported moves only, with sources.

Marketing lead: Daisy James (Head of Brand and Content, since 2 July 2026) · Total appointments: 1

Roster: The Concierge Agency (unspecified) Small roster

Agency changes on record since 20160based on reported moves only
Tenure on recordNot enough history0 ended relationships on record, needs 2 · 1 current

Last review on record: 2 July 2026 · Marketing lead since: 2 July 2026 (source)

Agency timeline Which agency has held each account, by discipline

creative
No agency on record
Vacant on record
media
No agency on record
Vacant on record
unspecified
The Concierge Agency The Concierge AgencyConfirmed appointment
unspecified, 2 July 2026 to now · 3 mth
Sources: B&T
The Concierge AgencyConfirmed · 3 mth
202420252026

Solid bars are appointments on record (confirmed or reported). Hatched bars are agencies seen in campaign credits only. Hover or tap a bar for dates and sources.

Agency roster by discipline Tenure in years

DisciplineAgencyFromToTenureRetained
unspecifiedThe Concierge AgencyCurrent2 July 2026Now0.30

Agency changes on record Since 2016 · based on reported moves only

No agency changes with a named incumbent have been reported for Gem since 2016. That means none were reported, not necessarily that none happened.

Includes changes the client chose and changes forced by the agency side (resignations, closures). See each source.

Full history Every pitch, review, win and retention

AnnouncedDecidedTypeDisciplineIncumbentWinnerAlso pitchedEst. $mStatusSource
2 July 20262 July 2026appointmentThe Concierge Agencyconfirmedvia B&T

Marketing leaders

PersonTitleFromTo
Daisy JamesHead of Brand and Content2 July 2026Now

Stated reasons and comments Paraphrased, with source links

WHY THEY WON James credited The Concierge Agency with the strength of its creative ideas and the quality of its people. Daisy James · the move · via B&T, 2 July 2026 · paraphrased